Ordering & Payment
What payment methods do you accept?
We accept all major credit cards. Additional payment options may be available at checkout.
Is it safe to order high-ticket equipment online?
Yes. Our checkout is fully secured. For large purchases, feel free to contact us directly if you have any questions before placing your order.
Shipping & Freight
How is heavy equipment shipped?
Larger items such as automotive lifts, air compressors, and shop presses are shipped via freight carrier. We will contact you to coordinate delivery details after your order is placed.
How long does delivery take?
Delivery times vary depending on the product and your location. We will provide estimated timelines when your order ships.
Do you ship internationally?
Currently we ship within the United States. Contact us for inquiries about other destinations.
Equipment Questions
How do I know which lift is right for my garage?
Ceiling height, vehicle weight capacity, and available electrical service are the key factors. Visit our Resources section for detailed equipment guides, or contact us and we'll help you choose the right equipment.
What electrical service do I need for shop equipment?
Requirements vary by product. Each product listing includes power requirements. Check our Resources section for a general guide on shop electrical service.
Can I get help choosing equipment before I buy?
Absolutely. Contact us and we'll help you find the right equipment for your garage, budget, and intended use.
Returns & Warranty
What is your return policy?
Please visit our Returns page for full details on our return policy.
What warranty coverage is included?
Warranty terms vary by product and manufacturer. Each product listing includes warranty information. See our Warranty page for more details.
Contact
How do I reach Steel Valley Shop Equipment?
Visit our Contact page to get in touch. We're happy to answer questions about products, orders, or shipping.