Returns Policy

We want you to be confident in your purchase. If something isn't right, we'll work with you to make it right. Please read the information below before initiating a return.

Before You Return

Many issues with shop equipment can be resolved without a return — a missing part, an assembly question, or a minor defect can often be addressed quickly. Contact us first and we'll do our best to resolve the issue directly.

Return Eligibility

Returns are accepted on unused, unassembled items in original packaging. Due to the size and freight cost of heavy equipment, we are unable to accept returns on items that have been assembled or used. Return shipping and freight costs are the responsibility of the buyer unless the item arrived damaged or was incorrectly sent.

Damaged or Incorrect Items

If your item arrived damaged or you received the wrong product, contact us immediately with photos and your order details. We'll arrange a resolution at no cost to you.

How to Start a Return

Contact us through our Contact page with your order number and reason for return. We'll respond with next steps within 1-2 business days.